Director of People & Culture

COMO Parrot Cay

Property: COMO Parrot Cay
Position: Director of People & Culture
Base Location: Parrot Cay, Turks and Caicos Islands
Department: People & Culture
Reporting to: Managing Director

Tasks/Responsibilities:

  • Develop and implement HR strategies aligned with business goals.
  • Lead the HR department, overseeing recruitment, employee relations, compensation, benefits, training, and development.
  • Advise managers on employee coaching, development, conflict resolution, and investigations.
  • Ensure compliance with Turks and Caicos labor laws and provide training on regulatory changes.
  • Identify performance trends and recommend effective employee relations strategies.
  • Regularly update the employee handbook, HR forms, policies, and procedures to maintain consistency and accuracy.
  • Manage immigration/visa processing.
  • Collaborate with internal departments to enforce and uphold policies and procedures.
  • Work with leadership to address training needs and strategies.
  • Oversee employee safety, health, and wellness programs to ensure compliance and safety.
  • Develop succession planning and leadership development programs.
  • Support diverse hiring, employee engagement, and cultural awareness initiatives.
  • Oversee HRIS implementation and management to improve efficiency.
  • Provide regular HR metric reports (e.g., turnover, retention) to executive leadership.
  • Administer benefits programs, including health insurance, retirement plans, and other benefits.
  • Stay current on government regulations, industry trends, and HR best practices.
  • Manage salary structures and the salary increase process.
  • Ensure the employee database is accurate and up-to-date.
  • Develop recruitment strategies and partner with hiring managers to meet staffing needs.
  • Lead diversity, equity, and inclusion efforts to promote inclusivity.
  • Manage all phases of the interview and selection process.
  • Collaborate on COMO Approach Initiatives with the Sustainability Department, identifying sustainability opportunities and educating employees on sustainable practices.
  • An unwavering commitment to confidentiality.

Key Requirements:

  • Minimum seven (7) plus years of solid HR generalist experience, luxury AAA 4 or 5 Diamond rated hotel experience preferred.  Broad exposure in all facets of Human Resources a plus.
  • Bachelor’s degree in human resources or a related field.
  • Strong knowledge and application of employment laws
  • Professional demeanor with strong interpersonal skills, able to establish credibility
  • Flexible and adaptable, able to work under pressure.
  • Working knowledge of Microsoft Office.
  • Well organized with good written and verbal communications skills.

Attitude and Performance

  • Follow all property rules and regulations, set forth in the Employee Handbook and Standard Operating Procedures.
  • Understand and support the COMO Vision and Values (passion, creativity and style).
  • Show continuous unyielding care for our guest and employees, by focusing on the COMO Experience  – Cuisine, Activities and Wellness, underpinned by Service.
  • Create a supportive and respectful environment within your department and lead by example so that your employees have a role model.

CONTACT US​

We are always looking for talented people to join us at COMO. If you would like to send us your resume for a position not advertised please send your resume to us.​

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