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COMO Metropolitan London FAQ

FREQUENTLY ASKED QUESTIONS

Where is COMO Metropolitan London located?

COMO Metropolitan London is situated at 19 Old Park Lane, Mayfair, London, W1K 1LB, directly opposite Hyde Park, and within walking distance of Bond Street, Knightsbridge, Belgravia, and Piccadilly

How do I get to COMO Metropolitan London from the airport?

From Heathrow, take the Heathrow Express to Paddington Station (15 minutes), then a short taxi ride (7 minutes). From Gatwick, take the Gatwick Express to Victoria Station (35 minutes) and a 5-minute taxi. Private transfers and chauffeur services can be arranged by the hotel concierge.

What types of rooms and suites are available?

The hotel offers a range of contemporary rooms and suites with city or Hyde Park views, including Deluxe Rooms, Junior Suites, Park Suites, and the COMO Suite. Guests can also book two- to four-bedroom private residences nearby, ideal for families or extended stays.

Does COMO Metropolitan London offer accommodation for families or long stays?

Yes. The hotel's Residences-located a short walk away-feature two- and three-bedroom apartments with full kitchens, living areas, laundry, and access to all hotel facilities, ideal for families or extended stays.

Are the residences part of the hotel?

While separate in location, COMO Metropolitan's Residences are fully serviced by the hotel, with guests enjoying daily housekeeping, 24-hour concierge, and access to wellness, dining, and in-room dining services.

What wellness facilities does COMO Metropolitan London offer?

The hotel features the COMO Shambhala Urban Escape, offering holistic therapies, massage treatments, and reflexology. A 24-hour fitness centre and in-room yoga mats are also available.

What dining options are available on-site?

Guests can dine at Nobu London, a Japanese-Peruvian restaurant, or enjoy all-day healthy cuisine and light bites in the Lobby Lounge and White Room. 24-hour in-room dining is also available, featuring Nobu dishes and wellness-focused COMO Shambhala Cuisine.

What experiences and activities are offered?

  • Guided Royal Parks walking tours and Hyde Park runs, in partnership with Royal Parks
  • Local experiences like chocolate tastings, bike tours of London, outdoor yoga, and tours of cultural hotspots
  • Concierge services for theatre tickets, museum tours, exclusive private dining, art galleries, shopping, and more .

What business and event facilities are available at COMO Metropolitan London?

  • The hotel offers versatile meeting and event spaces, five stylish event spaces (e.g., White Room, Met Bar) for meetings, weddings, and social events (up to ~80 guests) .
  • Full support from concierge, catering, IT concierge, and AV resources

What sustainability initiatives does COMO Metropolitan London support?

COMO Metropolitan London supports eco-friendly practices like paperless check-in, wooden keycards, LED lighting, and refillable in-room amenities. The hotel reduces single-use plastics, sources ingredients locally, recycles coffee pods and laundry hangers, and encourages guests to reuse towels and linens. In 2025, it earned a Silver EarthCheck Certification for environmental performance.

Is COMO Metropolitan London suitable for families?

Yes. Families can book connecting rooms, or stay in spacious Residences with kitchens and dining areas. Babysitting and child-friendly amenities are available on request.

Is COMO Metropolitan pet-friendly?

Pets are not allowed, though service animals are welcome