Cluster Revenue and Distribution Manager - France
Property: COMO Hotels and Resorts - Europe
Position: Cluster Revenue and Distribution Manager - France
Base Location: London
Department: Sales Revenue & Distribution
Reporting to: Hotel GMs and Cluster Director of Revenue
Position Summary:
We are seeking a highly strategic and analytical Cluster Revenue and Distribution Manager to lead the revenue strategy and distribution performance across a collection of luxury independent hotels in France, with a focus on Burgundy, Côte d'Azur and Bordeaux area. The ideal candidate has a deep understanding of the French upscale/luxury market, a hands-on approach to rate loading, managing distribution systems and analytics, and the ability to drive direct revenue and optimize channel profitability.
Key Responsibilities:
Revenue Strategy & Optimization
- Define and execute pricing strategies that reflect the brand positioning, seasonal demand, and competitive landscape in each local market
- Forecast demand and revenue performance across transient, corporate, group, and leisure segments
- Set and manage dynamic pricing, inventory control, and yield restrictions using RMS and other tools
- Provide weekly, monthly, and ad hoc performance reports to senior management.
Distribution Management
- Execute rate loading and content accuracy across all channels, including PMS, brand.com, GDS, OTAs, and luxury consortia platforms (e.g. Virtuoso, Signature)
- Maximise visibility and conversion on key OTA platforms while maintaining rate parity and margin control
- Optimise use of Channel Manager, CRS, and PMS to ensure seamless connectivity and distribution efficiency
- Coordinate exclusive offers and promotions with luxury-focused OTAs and wholesale partners
- Ensure the room rates and special offers are in line with the hotels overall pricing strategy
- Ensure rate parity is maintained in each property throughout the different distribution channels
Market & Commercial Intelligence
- Conduct regular competitive set analyses (STR, Lighthouse, etc.) and monitor market trends.
- Deliver actionable insights to hotel GMs and the commercial teams on pricing, positioning, and opportunity areas.
- Collaborate with marketing teams to ensure direct channel strategies (SEO, SEM, retargeting, booking engine optimization) are aligned with revenue objectives.
Collaboration & Communication
- Lead or participate in weekly revenue calls and strategic meetings with each hotel.
- Train and support on-property teams in understanding revenue strategy and system use.
- Support RFP season and contract pricing for corporate and travel agency partners.
Tasks/Responsibilities:
- Maximise room revenue contribution through all booking channels, management of inventory and rates.
- Develop guest room pricing and distribution strategy recommendations in conjunction with each property, to include all market segments and distribution channels to maximise profit through segment and channel mix management.
- Closely monitor competitive pricing, understand impact of relative pricing decisions on property performance and comp set pricing strategy.
- Clearly communicate to hotel team strategic vision and objectives on how to drive revenue and improve performance.
- Responsible for effective implementation and compliance with the Revenue Management policies and standards. Work with hotels to effectively use the various systems and tools to drive revenue
- Responsible for the evaluation, selection of 3rd party revenue and distribution vendors such as Channel Management systems, Rate shopping tool, STR Reports etc. and be the main liaison in ensuring regular review, maintenance of access rights and coordination of users training
- Carry out quarterly audits on the COMO Booking Engine and Third Party Websites, ensuring rates, rate sequencing, images, content and room descriptions are up to date, accurate and consistent across all electronic distribution channels.
- Conduct regular revenue audits of properties including visiting the hotels, to ensure standards are being achieved in the following areas: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay; inventory availability by channels and pricing control
- Conduct training with Front Office/ Reservations teams to ensure correct procedures are in place
- Support the hotel's annual budget process with the development of key statistical reports to validate property's strategies and revenue projections
- Assist in the creation of rate matrix, annual rooms budget, commercial business plan at property and cluster level
Profile & Qualifications:
- Minimum 3 years of experience in hotel revenue management, ideally in a cluster or regional role with luxury or upscale independent properties.
- Expertise in the French travel landscape, including Parisian and Mediterranean resort markets.
- Hands-on experience with RMS (e.g., IDeaS), Channel Manager (e.g., Synxis), PMS (e.g., Opera, Mews), and Synxis booking engines.
- Fluent in French and English - both written and verbal.
- Strong analytical mindset, Excel proficiency, and comfort working with data and BI tools.
- Entrepreneurial spirit, with the ability to work independently and adapt to the needs of individual hotels.
Additional Duties:
From time to time you may be asked to undertake duties that are not included in this job description. You should agree to undertake these duties as long as the request is reasonable and will not affect your health, safety or security.
Desirable Attributes:
- Familiarity in luxury distribution partners (Virtuoso, Mr & Mrs Smith, Kiwi Collection, etc.).
- Experience with direct channel growth and digital conversion strategies.
- Background working in seasonal and resort hotel environments.