Food & Beverage Supervisor
Property: COMO Metropolitan London
Position: Food & Beverage Supervisor
Base Location: UK
Department: Room Service
Reporting to: F&B Manager / Assistant F&B Manager / Assistant Room Service Manager
Role:
The F&B Supervisor assist the Assistant Room Service Manager in managing and supervising the team covering Room Service, Mini Bar, Breakfast Room, Meeting and Event Rooms, and assisting in running events/meetings. He/she oversees daily operations, ensuring high service standards and guests' satisfaction, as well as being responsible for training team members, addressing guest inquiries, and assisting in inventory and quality control.
Tasks/Responsibilities:
- Ensure the overall responsibility and supervision of all F&B areas such as Room Service, Breakfast Room, Lobby Lounge, Mini Bar, Meeting and Event spaces, working alongside the F&B head of department
- Oversee daily operations of all F&B outlets, ensuring smooth service, quality standards, and operational efficiency in restaurants, room service, and event spaces
- Supervise and help develop the service team in all areas and consistently provide and develop efficient and enthusiastic service
- Ensure that all work equipment is in good working order and liaise with other departments for maintenance and repair if necessary
- Ensure that all areas are kept correctly with regards to storage and cleanliness at all times
- In the absence of the Manager, keep accurate account on daily transactions (i.e. bills, reconciliation, etc.), and ensure all guests accounts are presented according to the Hotel standards
- Ensure that all stock levels are kept and follow the Hotel purchasing and departmental requisition procedures
- Assist in controlling all chinaware, hollowware, and cutlery
- Attend the F&B Monthly meeting, daily briefings and any other meetings as required
- Assist in managing and planning the F&B staff schedules to ensure smooth operations during high and low occupancy
- Ensure that the team motivation is consistently at a high level
- Ensure maximum guest satisfaction in order to increase sales by promoting repeat business
- Make sure that information relevant to employees is released and passed down to the lowest level possible
- Ensure that all F&B areas comply with health and safety regulations, including food handling, sanitation, and storage practices
Essential Attributes
- Previous experience in F&B operation, in hotel setting
- Possess an understanding of the Liquor License and all Health & Safety procedures
- Excellent social interaction and communication skills
- Proactive in approach with a self-driven attitude
- Excellent spoken and written English
Desirable Attributes
- Ability to inspire, guide, and manage a diverse team
- Awareness of current Food & Beverage trends
Sustainability & Corporate Social Responsibility
At COMO, we are committed to fostering sustainability and corporate responsibility across all aspects of our operations. As part of our team, you will play an active role in shaping and supporting initiatives that align with our environmental, social, and governance (ESG) goals. We value candidates who are passionate about driving sustainable practices and contributing to a positive impact on our communities and the planet. Your participation will be crucial in helping us meet our sustainability objectives and create lasting change.
Extra Duties:
From time to time you may be asked to undertake duties that are not included in this job description. You should agree to undertake these duties as long as the request is reasonable and will not affect your health, safety or security.
CONTACT US
We are always looking for talented people to join us at COMO. If you would like to send us your resume for a position not advertised please send your resume to us.