COMO The Halkin, UK

Property: COMO The Halkin 
Position:  Receptionist
Base Location: COMO The Halkin 
Department: Front Office/Reception
Reporting to: Front Office Manager


  • Follow company policies and procedures regarding the check-in and –out process whilst providing our guests with prompt, efficient, and friendly service.
  • Be completely knowledgeable of our room categories, layouts, and features, as well as with sales types, guest types, VIP codes, and room rates.
  • As our receptionist you must represent the COMO brand and reflect our vision and values at all times.
  • Handle guest interactions and complaints in a polite, engaging and empathetic manner.
  • Attend and participate in handover briefings at the beginning and end of your shifts to aid the flow of communication and maintain the smooth operation.

Key requirements

  • Excellent at greeting and establishing a rapport with our guests.
  • Well-organised, responsive to business needs and be a team player.
  • Excellent written and verbal communication skills.
  • Strong IT skills Knowledge of Opera is highly desirable.
  • A proactive approach with a self-driven attitude.