Watersports Attendant

Entity/Property: COMO Parrot Cay
Position: Watersports Attendant
Base Location: Parrot Cay, Turks and Caicos Islands
Department: Activities
Reports into: Director of Guest Experience

Tasks/Responsibilities:

• To assist in opening, closing and maintaining the Activities area to COMO Parrot Cay standards, ensuring safety at all times while completing in a timely manner.
• To provide guests with Water sports rental equipment providing thorough guidelines and instructions for guest safety.
• Assist with all Activities areas and maintain cleanliness of area, restock supplies, equipment moving and cleaning
• Maintain a good team moral and safe work environment.
• Follow Management requests and instructions in a professional, helpful and pleasant manner.
• Speak & understand English to a high standard.
• Work with guests and colleagues in a calm and professional manner.
• Demonstrate good interpersonal skills, communicator and team player.
• Following safe water sports & activities practices.
• Inform Management when purchases/ restocking of items are required.
• Make our guests' satisfaction your first priority.
• Be alert for the safety of our guests and their belongings.
• Respect privacy and confidentiality of all our guests at all times.
• Participate in all training related to department request by manager or supervisor.
• If trained and approved by Management, assist and tutor guests in catamaran, windsurfing or other water activities.
• Never leave the beach unattended during working hours this is for safety of guests so that they water sport equipment is not left unattended.
• Report any guest incidents to Activities Manager no matter how insignificant it might seem.
• Use of Rescue Boat only in case of actual rescue required. Fill required paperwork and submit for review. Any misuse can result in disciplinary action.
• Assist in all areas of Activities as requested by manager not just limited to water sport.
• Attend meetings and actively participate in minimum four hours training a month as designated by manager or resort management in improve service and standards we can offer the guests and better the team and yourself.
• Follow all COMO Core Standards and rules as stated in the Employee Handbook.

Key Requirements:

• High school diploma or equivalent preferred.
• Prior experience in water sports, lifeguarding, or guest services is advantageous.
• CPR, First Aid, and/or Lifeguard Certification required (or willingness to obtain).
• Ability to swim proficiently and handle physically demanding tasks.
• Strong swimming and rescue skills.  Excellent customer service and communication abilities.
• Physically fit and able to lift or move equipment (up to 50 lbs).
• Attentive, safety-conscious, and responsible.
• Friendly, outgoing personality and professional appearance.

Email CV to: [email protected]