Assistant People and Culture/ Learning and Development Manager

COMO Metropolitan Singapore

Property: COMO Metropolitan Singapore
Position: Assistant People and Culture/Learning and Development Manager
Base Location: Singapore
Department: People and Culture
Reporting to: Director of People and Culture


People and Culture

  • Assist the Director of People and Culture in strategically mapping out short, mid, and long-term human capital needs for the hotel.
  • Enhance People and Culture functions from job posting, recruitment, onboarding, offboarding, payroll administration, compensations, and benefits management, data analysis reports, generations, etc.
  • Link People and Culture deliverables to guest satisfaction, retention, growth, and profit enhancement.
  • Create a culture of inclusion and belonging and improve employee engagement and retention.
  • Ensure that all company policies and procedures relating to People and Culture and Learning and Development are implemented and adapted for local use through the creation/revision of standard operating procedures.
  • Assist with the creation of the annual People and Culture and Training Budget and Manning Guide that supports business performance and future objectives. 
  • Manage employee communication by being creative with the methods and content of communication to maximise dissemination and engagement.
  • Any other duties that may be assigned by the Director of People and Culture from time to time.

Learning and Development:

  • Be up to date with all company and property training programmes and be able to deliver them as appropriate.
  • Ensure that every team member attends the Company’s Core Courses.  
  • Identify training needs and assist with the creation of the annual training plan to deliver business objectives and LQA standards.
  • To ensure Hotel has a sufficient number of departmental trainers and offers ongoing coaching in helping them to fulfill all of their responsibilities, including the Company standard of annual training hours per employee.
  • To coordinate short-term cross-exposure training opportunities to support the development of a multi-skilled and flexible workforce.
  • Ensure that proper training records are being kept. 

Key Requirements:

  • Ideally, a minimum of 3-5 years plus experience in progressively more responsible People and Culture management roles, some of which gained within the hospitality industry.
  • Computer literate, good knowledge of MS Office - publisher, PowerPoint, Word, and Excel experience.
  • Strong commitment to and interest in employee relations and communication.
  • Service-oriented style with professional presentations skill.
  • Strong effective communicator in writing, during business presentations, and when engaging in interpersonal communication.
  • Demonstrates a high degree of confidentiality in relation to interpersonal interaction.
  • Previous hotel pre-opening experience preferred.