Public Area Attendant

COMO Metropolitan Singapore

Property: COMO Metropolitan Singapore
Position: Public Area Attendant
Base Location: Singapore
Department: Housekeeping
Reporting to: Housekeeping Supervisor

Job Summary

To ensure the highest standard of cleanliness is maintained throughout all public areas of the hotel as per COMO Brand Standards and policies.

Tasks/Responsibilities:

  • Receive work assignments from Public Area Supervisor regarding the day’s work to be accomplished.
  • Ensure that all cleaning materials and guest supplies are ready before the beginning of the shift.
  • Plan and organise daily work according to the public area cleaning schedules to ensure all work gets done in a timely manner.
  • Adjust the standard schedules in consultation with the supervisor to suit weather/arrival departure patterns and occupancy status.
  • Check, report, and follow up to ensure maintenance issues are solved without delay and affecting guests before, during, or after guests check out.
  • Report lost and found items found in public areas.
  • Ensure spring cleaning of all public areas is done according to the weekly cleaning schedule.
  • At the end of each shift make sure all public areas are cleaned and items for the next day are ready.
  • Perform COMO and Leading Quality Assurance guidelines.
  • Compliance with the Protocol and SOPs of the Housekeeping Department