Spa therapist
COMO Metropolitan London, UK
Property: COMO Metropolitan London
Position: Spa Therapist
Base Location: COMO Metropolitan London
Department: Health Club/Spa
Reporting to: Spa Manager
Tasks/Responsibilities:
- Carry out a variety of massage and beauty treatments including therapeutic and deep tissue massage, Guinot, and Dr. Hauschka Facials.
- Ensure every guest receives service of the very highest standard, providing caring and professional service and a high level of attention to detail
- Maintaining high standards in treatment rooms in accordance with hygiene requirements and the Como Shambhala experience Optimise spa revenue through product and treatment knowledge and superior customer service
- Be a proactive team member, supportive of your colleagues, and work together to achieve a memorable guest experience
Key Requirements:
- Minimum qualification of NVQ Level 3, or equivalent, in massage or beauty therapy
- Minimum of 2 years Experience in the Beauty Industry
- Possess a genuine passion for guest service and excellent standards
- Excellent communication skills with the confidence to put these to great effect serving guests and maximising revenue
- Be personable, professional, and engaging with impeccable manners
- Possess immaculate grooming and presentation