Pool and Beach Server

COMO Parrot Cay

Property: COMO Parrot Cay
Position: Pool and Beach Server
Base Location: COMO Parrot Cay
Department: Food and Beverage
Reporting to: Restaurant Manager

Tasks/Responsibilities:

• Greet guests courteously and present menus for food and beverages.
• Take accurate food and drink orders and enter them into the POS system.
• Serve food and beverages promptly to guests at lounge chairs, cabanas, or tables.
• Maintain knowledge of menu items, daily specials, and ingredients to answer guest inquiries.
• Check on guest satisfaction regularly and address any requests or concerns.
• Maintain cleanliness and organization of service areas, including clearing used dishes and wiping tables.
• Follow health, hygiene, and safety standards for outdoor food and beverage service.
• Collaborate with kitchen and bar staff to ensure timely delivery of orders.
• Assist with setting up, restocking, and breaking down pool and beach service stations.
• Ensure guest areas have clean towels, menus, and amenities when applicable.
• Promote resort offerings and upsell premium services where appropriate.

Key requirements

• High school diploma or equivalent.
• Prior experience in food and beverage or hospitality service (pool/beach setting preferred).
• Valid food handler's certification and responsible alcohol service certification (as required by local law).
• Ability to swim or be comfortable near water is preferred.
• Excellent customer service and communication skills.
• Friendly, outgoing demeanor with a polished, professional appearance.
• Strong attention to detail and ability to multitask in a fast-paced, outdoor environment.
• Ability to carry trays, walk on sand or poolside surfaces, and lift up to 25 lbs.
• Team-oriented, punctual, and reliable.
• Outdoor pool and beach setting with exposure to sun, wind, and varying weather conditions.
• Requires standing, walking, and carrying trays for extended periods.
• Shift work may include weekends, holidays, and evenings.