Activities Receptionist

Entity/Property: COMO Parrot Cay
Position: Activities Receptionist
Base Location: Parrot Cay, Turks and Caicos Islands
Department: Activities
Reports into: Director of Guest Relations


  • Answer the reception phone.
  • Take bookings for guests and make sure all information is recorded properly.
  • Understand and be able to explain all activities available to guests.
  • Provide guests with snorkel rental equipment and inform them about snorkelling practices.
  • Make your guest's satisfaction your first priority.
  • Inform Management of any problems.
  • Approach your superior for assistance should problems exceed your level of competence.
  • Make time to attend to guest needs & queries.
  • Assist with the preparation of equipment.
  • Be alert for the safety of our guests and their belongings.
  • Respect the privacy and confidentiality of all our guests at all times.
  • To participate as an equal member in daily operations, actively seek extra duties, to always look at improving services and teamwork.
  • Never leave the reception unattended during working hours.

Key Requirements:

  • Report to work at the scheduled time, neatly groomed, and in the correct uniform.
  • Highly interactive and outgoing personality.
  • Clear communication skills.
  • Speak, read, and write English proficiently.
  • Able to work with minimum supervision, maintain composure under pressure, and be responsive to changing circumstances.
  • Maintain good team morale and a safe work environment.